Support

What to include

The information below would be most helpful to us:

• the app version, shown at the bottom of the About screen;
• your device and iOS version, from Settings → General → About;
• what you did, what you expected, and what happened instead.

I subscribed, but the ads are still there

Open the ad-free screen in the app and tap Restore Purchases. A subscription covers every device signed in to the same Apple Account, but a fresh install has to be told to go and look for it.

If it still doesn't work, send us an email saying which Apple Account made the purchase and we'll look into it.

Managing or cancelling a subscription

Subscriptions are billed by Apple, so they must be changed and cancelled through Apple - either from the subscriptions screen in the app, or at apps.apple.com/account/subscriptions. Sorry, we can't do it ourselves.